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Announcing: sev0.help

Announcements

06
Aug
12:00

I’m pleased to announce a new service as part of Certo Modo’s portfolio: sev0.help.

sev0.help offers ‘on-call as a service’, providing instant access to experienced Site Reliability Engineers (SREs). Whenever you experience a major outage that your team can’t address on their own, simply page us, and within 15 minutes, an SRE will join your chatroom, video call, or conference bridge to deliver top-notch incident management and distributed systems troubleshooting- all at a...

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Free Reliability Coaching

Announcements

06
Mar
11:00

As part of my reliability coaching service, I’ve decided to make a bold decision: all new clients can schedule their first hour with me, absolutely free.

Here’s why I’m doing this:

On-call is a tough job.

I know engineers (including myself) that have spent many late nights, weekends, and even holidays away from their friends and family because they are busy on their computer or on a conference call addressing a production incident.

That...

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Launch!

Announcements

28
Dec
16:00

Starting today I’ve officially hung up my virtual shingle and started this consulting business to help software engineering teams operate their products/services more efficiently and with less pain.

The road to getting here was full of interesting twists and turns!

Just a couple of months ago I was a Production Engineering manager at Meta, helping run one of their most important internal products. It basically streamlined how teams built, launched, and operated simple backend services...

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