When we discuss useful tools in the DevOps and SRE space, we tend to speak in terms of technology (eg: observability, configuration management, container orchestration, CI/CD). These tools enable us to be successful by introducing reliability and efficiency to the systems that support our products.

They are ubiquitous; discussed in places like Hacker News, supported by large communities, have meetups and conferences, and the enterprise versions are aggressively sold and advertised… even in unlikely places...