There are many articles online about Service Level Objectives(SLOs), particularly on the value they provide to customers as part of a Service Level Agreement(SLA).
Let’s discuss some of the benefits of SLOs that aren’t apparent at first glance.
Before we do, let’s quickly review the terminology from the source:
- SLI: a service level indicator—a carefully defined quantitative measure of some aspect of the level of service that is provided.
- SLO: is a service...