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Feedback from previous colleagues and clients!
Amin demonstrated an impressive level of knowledge, professionalism, and a genuine commitment to our goals. One of the most significant achievements of our collaboration was the successful conversion of our C-level staff. His vision and advice has created a movement internally to improve our reliability that can be felt all over the organization.
Certo Modo's commitment to excellence and their ability to drive positive change within organizations make them an invaluable partner for any SRE initiatives.
I first worked with Amin at Acquia, and valued the strength of his experience in managing ProdOps/DevOps; in particular, how he helped the company scale and level-up in quality and efficiency. Recently, when I ran into some gnarly questions about the tech stack at Simon Pearce, I knew that Amin could help cut through the noise to identify and prioritize the core issues. He quickly came up to speed on our infrastructure, earned the trust and respect of my team, and provided valuable technical guidance, process feedback and other suggestions which we have been implementing. Five stars!
For a key technical hire, we needed help with technical skills evaluation. Amin developed a systems design screening and a coding exercise, and conducted these for us with the candidates. He was 100% professional, thorough, and responsive. Gave us the confidence we needed to make our hiring decision. I’m sure we’ll engage him again in the future.
I worked with Amin for several years and I would recommend his services to anyone who needs help with design, reliability, scalability, operations and overall common sense.
He can be parachuted into a total mess and still find a way to quickly mitigate immediate issues and then propose a plan for incremental, long-term improvements. I remember him starting a new engagement with a team that had zero visibility into their operations. He figured out what were the most important things for customers, landed SLOs based on their expectations, and then found the most painful areas for them based on data - which the team started to fix immediately.
Amin is a bold, strong engineer; a great coach and a natural reliability change leader.
He(Amin) built our first Kanban board, instituted our prioritization process, and iterated on it to the point where ex-stakeholders couldn't imagine working in an environment where such a thing isn't table stakes. They started demanding their own ops team(s) duplicate what he built!
His positive can-do attitude is leaving Acquia in a much better place than he found it.
Apart from sharing his amazingly deep technical expertise, he(Amin) brought about some really valuable cultural changes in the form of increased empathy between teams, better cross-functional communication, blameless post-mortems, and recognition that toil is good for no one.
His contributions are innumerable and will be felt by this organization for years to come.
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Jenkins is an ‘open source automation server’ commonly used for Continuous Integration and Continuous Delivery of software projects by many tech companies. It was first released in 2005 when it was originally known as Hudson. Its large collection of available plugins (~1800!), particularly Pipeline, enables teams to automate common operations tasks, particularly building, testing, and releasing.
An important process when running a production system is automating manual tasks. This is especially important for fast-growing companies as the engineering team’s time can easily be eaten up by the toil involved in incident response, testing/releasing, etc.- preventing them from implementing the features and improvements that enable further growth and revenue.
On Aug 19th I presented this talk at the monthly Vegas Programmers Meetup. This is an excellent followup to post “How to Get an SRE Role” as it goes in-depth on how to prepare for one of the most difficult parts of the process.
It's a team of one right now, but stay tuned!
The long-term vision is to scale out the team to meet client demand.
Interested in learning more about how we can help you tackle your team's operational challenges, or looking for a quote for a potential engagement? Contact us here!