Amin’s assessment gave us a valuable independent perspective on our production maturity and helped bring structure to challenges that had previously been understood in isolation. It validated several areas we were already considering, surfaced important connections between them, and gave us a clearer, more actionable view of where to focus our efforts.
The assessment has been a strong foundation for productive conversations with both teams and leadership about how we continue improving our reliability posture.
Amin delivered an outstanding workshop that was engaging, highly interactive, and exceptionally well tailored to our organization. He fostered an environment that encouraged participation throughout, with attendees actively asking questions and contributing to discussions rather than simply listening to lectures.
The standout feature was the hands-on lab, which he customized around a simplified version of our own codebase. This allowed participants to hit the ground running, quickly grasp the concepts, and immediately see how SLOs, SLIs, and error budgets apply to their day-to-day work. The result was a practical, relevant learning experience that left the team energized and well equipped to begin applying what they learned.
Seed and Series A startups who want to automate and optimize your infrastructure, let me introduce you to Amin!
At Actual AI, we’ve been rolling out our new automated onboarding process in preparation for scaling up our customer base. We started working with Amin to optimize our monitoring and reliability processes.
In two meetings, he was able to give us an awesome list of recommendations that we can implement over the next 6 months. I’m sure he has saved us weeks of bike-shedding. Thanks Amin!
We were struggling with an overwhelming number of bugs, and Amin helped us establish a framework to prioritize and tackle product reliability. His presentations speaking from the customer lens reframed the conversation for us and were instrumental in bringing leadership on board. While we’re a small company and constantly skeptical of process, Amin catered his work to our needs, even providing suggestions that went above and beyond his initial charter. Definitely worth the investment.
On top of all that, he’s professional, responsive, technically competent, and very open to feedback. Super easy to work with!
Amin demonstrated an impressive level of knowledge, professionalism, and a genuine commitment to our goals. One of the most significant achievements of our collaboration was the successful conversion of our C-level staff. His vision and advice has created a movement internally to improve our reliability that can be felt all over the organization.
Certo Modo's commitment to excellence and their ability to drive positive change within organizations make them an invaluable partner for any SRE initiatives.
I first worked with Amin at Acquia, and valued the strength of his experience in managing ProdOps/DevOps; in particular, how he helped the company scale and level-up in quality and efficiency. Recently, when I ran into some gnarly questions about the tech stack at Simon Pearce, I knew that Amin could help cut through the noise to identify and prioritize the core issues. He quickly came up to speed on our infrastructure, earned the trust and respect of my team, and provided valuable technical guidance, process feedback and other suggestions which we have been implementing. Five stars!
With Amin there's always this extra bit of positivity. I leave our engagements thinking 'we might be in a tough place, but things can be so much better for everyone, and nobody has to be the bad guy.'
Because apart from his professionalism and deep technical and managerial skills - gained from really paying his dues in the trenches - Amin embodies listening, empathy, humaneness, and a true desire to help. He is a true mensch – a force for good. If you have yet to experience the 'Amin effect', hire him! I bet you'll not only see your business benefit, you'll find your attitude getting more positive also!
I worked with Amin for several years and I would recommend his services to anyone who needs help with design, reliability, scalability, operations and overall common sense.
He can be parachuted into a total mess and still find a way to quickly mitigate immediate issues and then propose a plan for incremental, long-term improvements. I remember him starting a new engagement with a team that had zero visibility into their operations. He figured out what were the most important things for customers, landed SLOs based on their expectations, and then found the most painful areas for them based on data - which the team started to fix immediately.
Amin is a bold, strong engineer; a great coach and a natural reliability change leader.
He(Amin) built our first Kanban board, instituted our prioritization process, and iterated on it to the point where ex-stakeholders couldn't imagine working in an environment where such a thing isn't table stakes. They started demanding their own ops team(s) duplicate what he built!
His positive can-do attitude is leaving Acquia in a much better place than he found it.
Apart from sharing his amazingly deep technical expertise, he(Amin) brought about some really valuable cultural changes in the form of increased empathy between teams, better cross-functional communication, blameless post-mortems, and recognition that toil is good for no one.
His contributions are innumerable and will be felt by this organization for years to come.
